If you haven't yet reported your mishandled bag, we recommend visiting your airline’s local Baggage Service Office if you are still at the airport. If it is closed or you have left the airport you may try checking their website to find directions on how to report a delayed or mishandled bag. They should provide a dedicated system or form for reporting lost or mishandled bags.
When you reported your delayed or mishandled bag the airline most likely provided a paper or electronic receipt (via email or text). To track the status of your reported mishandled bag, please follow the directions provided in the text, email, or paper receipt.
The timeframe for locating and returning bags varies. Factors such as, the volume of reports and the complexity of the situation can infulence the timeline. However, rest assured that assured that airlines prioritize reuniting owners with there bags as fast as possible.
Once your mishandled bag is located, the airline will typically reach out to you using the contact information you provided during the reporting process. Please monitor your email and text messages for important updates. To ensure prompt communication, please keep your contact details current with the airline.
The timeframe for locating and returning bags varies. Factors such as, the volume of reports and the complexity of the situation can infulence the timeline. However, rest assured that assured that airlines prioritize reuniting owners with there bags as fast as possible.
In the unfortunate event that your mishandled bag isn't located within a certain timeframe, your airline will guide you on the next steps, which could include filing a claim which provides additional details for helping identify the missing luggage and may also be used for providing compensation and or receiving further assistance. Refer to your receipt and airline’s website for more information.
Compensation policies for mishandled bags vary among airlines. To understand if you're eligible for compensation and learn about the procedures involved, please refer to your airline’s website.
We apologize for any confusion. To find the appropriate mishandled bag assistance page, please search for your airline's official website or refer to the documentation provided to you during your travel.
For further assistance with your mishandled bag, please reach out to the customer support of your airline. The contact information should be provided on their website. They can offer personalized support and address any additional concerns.