NetTracer Lost & Found functionality provides your employees and customers with a comprehensive, efficient and effective process to manage lost & found items.

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BagCentral is a turnkey managed service developed by NetTracer to help airline customers best manage the return of mishandled baggage to their passengers.

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Passenger Feedback

  • “A big thank you to the team for facilitating the return of my laptop which arrived safely in Brisbane Australia today!”
  • “I just received my headset via FedEx. I am way impressed with your service and organization. Thank you very much for returning my property to me. A lot of Airlines deliver poor Customer Service. In the case of Southwest, you delivered top shelf service and that is very much appreciated.”
  • “I am very pleased with the response and commitment this service has provided. Your customer service is commendable. I work in a service industry and only aspire to provide the level of customer service and communication you provided. This is why I am an A-List member and ONLY fly Southwest.”