The Next Generation of Baggage Resolution, Lost Item Returns, and Claims Processing Solutions
Global Airline Solutions
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Baggage Tracing & Management
Seamlessly combine tracing and resolution management to quickly locate delayed or lost bags, capture data for damaged or missing item reports, and communicate with customers to transform a mishandled baggage scenario into a customer service win.
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Lost & Found Management
Provides users and customers with a comprehensive, efficient and effective process to manage lost items returns. Complete with web-based customer self-service reporting and automated communications, helps your organization limit the amount of resources dedicated to managing lost property, allowing you to focus on core business functions while creating a satisfying customer experience.
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Baggage Claims
Processes baggage claims through logical workflows, while detecting potential fraudulent baggage claim indicators in real-time. Secure communication within NetTracer between participating airlines, combined with real-time results, equips claims representatives with the knowledge to make informed decisions about pending baggage claims.
At NetTracer, we’re never satisfied with ‘current state’. We’re constantly looking for product enhancements, for ground-breaking new functionality, for forward-thinking industry trends to consistently improve our products and services. Using our close relationships with customers for feedback, keeping a pulse on the industry for ideas, and executing through our flexible agile approach, we turn concepts into action. We hire innovators, hackers, and pioneers — people who are passionate about solving big problems in a big way. You should join us.
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